Help center
Frequently asked questions
Answers to the most common questions about Clindoctor.
How do I book an appointment through Clindoctor?
Search for a doctor or specialty, choose a convenient time slot, and confirm your appointment in a few taps.
Can I have a video consultation?
Yes. Many doctors offer secure video consultations you can join from anywhere — just pick the video option when booking.
How do payments and invoices work?
An invoice is issued for each completed consultation. You can review your invoices from your patient dashboard at any time.
Is my information secure?
All personal and medical information is protected with encryption and strict privacy standards, and shared only with your chosen doctors.
Can I cancel or reschedule my appointment?
Yes. You can cancel or reschedule from your appointments page, subject to the doctor's cancellation policy.
How do I find the right specialist?
Use the search filters to find specialists by specialty, city, availability, fee, and rating.